Privacy Policy

[Last Updated: 04-06-2026]

1. Introduction

DKK Creative ("DKK Creative", "we", "our", or "us") is an AI-Driven Creative and Marketing Agency based in Nashik, Maharashtra, India.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, contact us, purchase our services, or interact with our platforms.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal, business, technical, and communication information necessary to provide our services.

This may include your name, email address, phone number, company name, billing information, project requirements, inquiry details, communication history, uploaded files, and other information you voluntarily provide.

We may also collect technical information such as IP address, browser type, operating system, device information, website activity, referral sources, and analytics data.

Information may be collected when you:

Submit a contact form
Request a quotation
Contact us through WhatsApp, phone, or email
Purchase services
Use our website
Participate in surveys or marketing campaigns

3. How We Collect Information

Information may be collected directly from you and automatically through website technologies.

Sources may include:

Website forms
WhatsApp conversations
Phone calls
Email communications
Project onboarding forms
Cookies and tracking technologies
Google Analytics
Meta Pixel
CRM systems
Third-party integrations used to deliver services

We collect only the information reasonably necessary to provide our services and operate our business.

4. How We Use Your Information

Your information may be used to:

Provide and manage our services
Deliver websites, AI solutions, and marketing services
Process payments and invoices
Respond to inquiries and support requests
Improve our services and website experience
Send project updates and business communications
Conduct analytics and performance monitoring
Prevent fraud and unauthorized activity
Comply with legal obligations

Where permitted by law, we may also send marketing communications regarding our services, offers, updates, and events. You may opt out at any time.

5. AI Services & Data Processing

DKK Creative provides AI-powered services including AI Cinematic Videos, Custom GPT Development, AI Web Applications, AI CRM Systems, AI Automations, and AI Voice Calling integrations.

To provide these services, information supplied by clients may be processed through trusted third-party AI providers including OpenAI, Google Gemini, Anthropic, and other technology platforms.

Client-provided data remains the property of the client.

DKK Creative does not claim ownership of client content, documents, prompts, business information, or training material provided for project execution.

For AI Voice Calling solutions, conversations, transcripts, recordings, scripts, and call-related information may be processed through third-party providers for service delivery, analytics, quality monitoring, troubleshooting, and performance improvement.

Where legally required, callers should be informed that AI systems and call recording technologies may be used.

DKK Creative does not own or operate the underlying AI infrastructure used by third-party providers.

6. Cookies, Analytics & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand visitor behavior, and measure marketing performance.

These technologies may include:

Wix Cookies
Google Analytics
Google Ads Tracking
Meta Pixel
Marketing & Remarketing Technologies

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Third-Party Services & Data Sharing

DKK Creative does not sell personal information.

To deliver services efficiently, we may work with trusted third-party providers including:

Wix Studio
WhatsApp Business
Google Analytics
Google Ads
Meta Business Tools
Zoho CRM
Make.com
OpenAI
Google Gemini
Anthropic
Cashfree
Hosting Providers
Domain Registrars
Email Service Providers

Information may be shared only when reasonably necessary to provide services, process payments, comply with legal obligations, protect legal rights, or maintain business operations.

Third-party providers maintain their own privacy policies and terms. DKK Creative is not responsible for their independent practices.

8. Data Security & Retention

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect all information, no method of transmission or electronic storage can be guaranteed as completely secure.

Personal information is retained only for as long as necessary to:

Deliver services
Maintain business records
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted, anonymized, or archived.

9. Your Privacy Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (India), and GDPR where applicable, you may have rights regarding your personal information.

These rights may include:

Accessing your information
Correcting inaccurate information
Requesting deletion where legally permitted
Withdrawing consent
Restricting certain processing activities
Filing complaints regarding data handling

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

Requests regarding privacy rights may be submitted using the contact information below.

10. International Data Transfers

As DKK Creative serves clients across India and internationally, information may be processed, stored, or transferred to locations where our service providers operate.

By using our services, you acknowledge and consent to such transfers where legally permitted.

11. Changes to This Privacy Policy

DKK Creative may update this Privacy Policy periodically to reflect changes in services, technologies, legal requirements, or business operations.

Any updates will be published on this page with a revised "Last Updated" date.

Continued use of our website or services after updates become effective constitutes acceptance of the revised policy.

12. Contact Us & Consent

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact:

Email: team@dkkcreative.com

Phone/WhatsApp: +91 9822596783

Website: https://dkkcreative.com

By accessing our website, contacting us, submitting information, purchasing services, or otherwise interacting with DKK Creative, you acknowledge that you have read, understood, and agreed to this Privacy Policy.