Privacy Policy

1. Introduction
 
DKK CREATIVE ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services and website. By using our services, you agree to the collection and use of information in accordance with this policy.
 
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2. Information We Collect
 
We may collect and process the following data about you:

2.1 Personal Information: Name, email address, phone number, postal address, and other contact details.

2.2 Payment Information: Billing details, credit/debit card information, and transaction history.

2.3 Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

2.4 Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
 
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3. How We Use Your Information
 
We use the information we collect for the following purposes:

3.1 Service Delivery: To provide and maintain our services, including website design, development, hosting, domain registration, and maintenance.

3.2 Payment Processing: To process payments and manage your orders.

3.3 Customer Support: To communicate with you and provide support for any issues or questions you may have.

3.4 Improvements: To improve our website, products, and services based on your feedback and usage data.

3.5 Marketing: To send you marketing communications about our products, services, offers, and events that may be of interest to you. You can opt-out of receiving marketing communications at any time.

3.6 Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
 
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4. Data Sharing and Disclosure
 
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your data with:

4.1 Service Providers: Third-party service providers who assist us in operating our business, providing our services, or servicing you, so long as those parties agree to keep this information confidential.

4.2 Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
 
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5. Data Security
 
We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through secure gateways and are not stored or processed on our servers. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

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6. Tools and Third-Party Services

DKK CREATIVE does not collect any type of personal or usage data through the tools provided on our website. These tools—including but not limited to the image editor, AI background remover, URL shortener, QR code generator, color wheel, password generator, and WhatsApp link generator—are built using basic HTML and may rely on third-party applications or services to function.

Please note that while DKK CREATIVE does not collect or store any user data through these tools, the third-party services integrated into or supporting these tools may collect data as per their own privacy policies. By using these tools, you acknowledge that any data collected is handled directly by those third-party providers, and DKK CREATIVE is not responsible for the data practices or policies of such third parties.

We recommend reviewing the privacy policies of any third-party services you interact with through our tools.

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7. Your Data Rights

Since DKK CREATIVE does not collect or store your personal data through its tools, no data access or deletion requests are applicable to these specific services. For any data collected by third-party providers, please contact them directly.

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8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. It is your responsibility to review this page periodically to stay informed about any updates.

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9. Contact

If you have any questions about this Privacy Policy, please contact us at Customer Support.

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10. Terms and Conditions

To understand the full scope of our services, tools, and your responsibilities, please visit our Terms and Conditions page.

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11. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze website traffic, and improve services. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

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12. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once data is no longer required, it is securely deleted or anonymized.

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13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of these external websites. Users are advised to review their policies separately.

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14. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.

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15. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

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16. International Data Usage

If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. By using our services, you consent to such transfers.

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